COMMUNITY MANAGEMENT

COMMUNITY
MANAGEMENT

In a world of competitive telecom industry, effective community management is essential to
foster strong relationships with subscribers. By creating dedicated spaces for members,
telecom operators can enhance engagement, build brand loyalty, and offer exclusive rewards
that keep customers active and loyal.

In a world of competitive telecom industry, effective community management is essential to foster strong relationships with subscribers. By creating dedicated spaces for members, telecom operators can enhance engagement, build brand loyalty, and offer exclusive rewards
that keep customers active and loyal.

In a world of competitive telecom industry, effective community management is essential to foster strong relationships with subscribers. By creating dedicated spaces for members, telecom operators can enhance engagement, build brand loyalty, and offer exclusive rewards that keep customers active and loyal.


BMOBILE TOUCH

The Marketing Touch
that Led the Way
Forward

Segment Specific Marketing Programs - with exciting life-style based, highly customizable offers.

Preparing an Annual Operation Plan based on the market and country dynamics and operator needs

Smart marketing tactics to retain existing subscribers, reducing churn outs and attracting new ones.

Increase ARPU and use of services and inventories.

Generate new revenue streams.





Segment Specific Marketing Programs - with exciting life-style based, highly customizable offers.

Preparing an Annual Operation Plan based on the market and country dynamics and operator needs

Smart marketing tactics to retain existing subscribers, reducing churn outs and attracting new ones.

Increase ARPU and use of services and inventories.

Generate new revenue streams.





Segment Specific Marketing Programs - with exciting life-style based, highly customizable offers.

Preparing an Annual Operation Plan based on the market and country dynamics and operator needs

Smart marketing tactics to retain existing subscribers, reducing churn outs and attracting new ones.

Increase ARPU and use of services and inventories.

Generate new revenue streams.






OUR ROLE

AND STANDING POINT


Local Operations

INTERNATIONAL TEAM KNOW-HOW

CUSTOMIZED PROJECT DESIGN & MANAGEMENT

FAST RESULTS, OVERWHELMING MARKET LEADERSHIP

ON-SITE PROJECT MANAGEMENT




COMMUNITY REFERENCES

COMMUNITY
REFERENCES

  • Turkcell - Türkiye

  • Kcell - Kazakhstan

  • Geocell - Georgia

  • Azercell - Azerbaijan

  • Life - Bearus

  • Moldcell- Moldova

  • Lifecell - Ukraine

  • Turkcell - Türkiye

Turkcell - Türkiye

Kcell - Kazakhstan

Geocell - Georgia

Azercell - Azerbaijan

Moldcell - Moldova

  • Turkcell - Türkiye

  • Kcell - Kazakhstan

  • Geocell - Georgia

  • Azercell - Azerbaijan

  • Life - Bearus

  • Moldcell- Moldova

  • Lifecell - Ukraine

  • Turkcell - Türkiye

  • Turkcell - Türkiye

  • Kcell - Kazakhstan

  • Geocell - Georgia

  • Azercell - Azerbaijan

  • Life - Bearus

  • Moldcell- Moldova

  • Lifecell - Ukraine

  • Turkcell - Türkiye

Lifecell - Ukraine

Life - Belarus

Lifecell - Ukraine

Life - Belarus

Sample Case Studies

Sample Case Studies

Sample Case Studies

Why Community Management Matters

Why Community
Management Matters

A well-run community
program helps
A well-run community
program helps

Offer Exclusive Perks: Reward members with unique benefits like Data Packages, Discounts from various sectors ranging from food to fashion or early access to services and event

Provide Real-Time Feedback: Gain marketing insights, make behavioral analysis directly from members interactions to improve products and services

⁠Strengthen Customer Relationships: Engaging members in a meaningful way promotes loyalty and trust

Benefits
for Members

A well-managed community fosters engagement, retention, and satisfaction, ultimately driving long-term success for both telecom operators and their members

⁠Sense of Belonging: By joining a telecom community, customers feel connected to something bigger, improving their overall telecom experience

Exclusive Access: Members get access to special offers, events, and community-only perks



Benefits
for TelCo
Benefits
for TelCo

Develop exclusive programs for community members, such as loyalty schemes, rewards, or club memberships

Co-branded Campaigns: Collaborate with program partners (brands) for joint marketing efforts, expanding reach

Customer Engagement: Use community initiatives to engage customers, drive interaction, and promote services

Content Delivery: Offer exclusive content such as streaming or data bundles tied to the community program

Foster a positive, interactive environment for members

Deploy loyalty programs and rewards to retain members and increase lifetime customer value

Benefits for
Program Partners

Collaborate with telecom operators to create engaging, mutually beneficial campaigns targeting community members

Ensure campaigns resonate with the telecom’s audience while meeting the brand's marketing objectives

Provide discounts, bundled offers, or exclusive products/services that are outstanding than other available offers in the market for increased exposure and customer engagement

Utilize the telecom’s channels to promote your brand’s products or services

Use member feedback and analytics to optimize future co-branded campaigns, ensuring better alignment with customer expectations and needs


A well-run community
program helps

Offer Exclusive Perks: Reward members with unique benefits like Data Packages, Discounts from various sectors ranging from food to fashion or early access to services and event

Provide Real-Time Feedback: Gain marketing insights, make behavioral analysis directly from members interactions to improve products and services

⁠Strengthen Customer Relationships: Engaging members in a meaningful way promotes loyalty and trust

Benefits
for Members

A well-managed community fosters engagement, retention, and satisfaction, ultimately driving long-term success for both telecom operators and their members

⁠Sense of Belonging: By joining a telecom community, customers feel connected to something bigger, improving their overall telecom experience

Exclusive Access: Members get access to special offers, events, and community-only perks



Benefits
for TelCo

Develop exclusive programs for community members, such as loyalty schemes, rewards, or club memberships

Co-branded Campaigns: Collaborate with program partners (brands) for joint marketing efforts, expanding reach

Customer Engagement: Use community initiatives to engage customers, drive interaction, and promote services

Content Delivery: Offer exclusive content such as streaming or data bundles tied to the community program

Foster a positive, interactive environment for members

Deploy loyalty programs and rewards to retain members and increase lifetime customer value

Benefits for
Program Partners

Collaborate with telecom operators to create engaging, mutually beneficial campaigns targeting community members

Ensure campaigns resonate with the telecom’s audience while meeting the brand's marketing objectives

Provide discounts, bundled offers, or exclusive products/services that are outstanding than other available offers in the market for increased exposure and customer engagement

Utilize the telecom’s channels to promote your brand’s products or services

Use member feedback and analytics to optimize future co-branded campaigns, ensuring better alignment with customer expectations and needs


A well-run community
program helps

Offer Exclusive Perks: Reward members with unique benefits like Data
Packages, Discounts from various sectors ranging from food to fashion
or early access to services and event

Provide Real-Time Feedback: Gain marketing insights, make behavioral
analysis directly from members interactions to improve products and
services

⁠Strengthen Customer Relationships: Engaging members in a meaningful
way promotes loyalty and trust

Benefits
for Members

A well-managed community fosters engagement, retention, and satisfaction,
ultimately driving long-term success for both telecom operators and their
members

⁠Sense of Belonging: By joining a telecom community, customers feel
connected to something bigger, improving their overall telecom experience

Exclusive Access: Members get access to special offers, events, and
community-only perks

Benefits
for TelCo

A well-managed community fosters engagement, retention, and satisfaction,
ultimately driving long-term success for both telecom operators and their
members

A well-managed community fosters engagement, retention, and satisfaction,
ultimately driving long-term success for both telecom operators and their
members

A well-managed community fosters engagement, retention, and satisfaction,
ultimately driving long-term success for both telecom operators and their
members

A well-managed community fosters engagement, retention, and satisfaction,
ultimately driving long-term success for both telecom operators and their
members

A well-managed community fosters engagement, retention, and satisfaction,
ultimately driving long-term success for both telecom operators and their
members

A well-managed community fosters engagement, retention, and satisfaction,
ultimately driving long-term success for both telecom operators and their
members

Benefits for
Program Partners

A well-managed community fosters engagement, retention, and satisfaction,
ultimately driving long-term success for both telecom operators and their
members

A well-managed community fosters engagement, retention, and satisfaction,
ultimately driving long-term success for both telecom operators and their
members

A well-managed community fosters engagement, retention, and satisfaction,
ultimately driving long-term success for both telecom operators and their
members

A well-managed community fosters engagement, retention, and satisfaction,
ultimately driving long-term success for both telecom operators and their
members

A well-managed community fosters engagement, retention, and satisfaction,
ultimately driving long-term success for both telecom operators and their
members

OUR ROLE
IN COMMUNITY BUILDING

As your partner in this community program, we have a critical role in building this loyalty club effectively for the sake of the program's success.

With our local team, we act as the local expert, providing strategic, operational, and cultural insight to ensure the program is effectively tailored to the target market.

As your partner in this community program, we have a critical role in building this loyalty club effectively for the sake of the program's success.

With our local team, we act as the local expert, providing strategic, operational, and cultural insight to ensure the program is effectively tailored to the target market.

let's

let's

let's

let's

discover

discover

work

create

discover

discover

discover

work

create

discover

discover

discover

work

create

discover

discover

discover

work

create

discover

together

together

together

together

Write to Us

info@bemobilewith.us

Address

Fenerbahçe Mah. Bağdat Cd. No: 154

Kadıköy, İstanbul Türkiye

Hakan Ariç
MEA Regional Director
TZ Managing Director

+255 744 66 99 84

Plot number 63/27,
Bibi Titi Mohammed Road,
The Uhuru Heights
Mezzanine Floor, Office No: M5,
P. O. Box 77534, Dar es Salaam
United Republic of Tanzania

Write to Us

info@bemobilewith.us

Address

Fenerbahçe Mah. Bağdat Cd. No: 154

Kadıköy, İstanbul Türkiye

Hakan Ariç
MEA Regional Director
TZ Managing Director

+255 744 66 99 84

Plot number 63/27,
Bibi Titi Mohammed Road,
The Uhuru Heights
Mezzanine Floor, Office No: M5,
P. O. Box 77534, Dar es Salaam
United Republic of Tanzania

Write to Us

info@bemobilewith.us

Address

Fenerbahçe Mah. Bağdat Cd. No: 154

Kadıköy, İstanbul Türkiye

Hakan Ariç
MEA Regional Director
TZ Managing Director

+255 744 66 99 84

Plot number 63/27,
Bibi Titi Mohammed Road,
The Uhuru Heights
Mezzanine Floor, Office No: M5,
P. O. Box 77534, Dar es Salaam
United Republic of Tanzania

Write to Us

info@bemobilewith.us

Address

Fenerbahçe Mah. Bağdat Cd. No: 154

Kadıköy, İstanbul Türkiye